Turnhost Standards

Be highly reliable with at least 99.5% service uptime.
Only offer plans that they have the resources to support.
Use controlled overselling that can be supported.
Have been providing their services for at least one year.
Charge reasonable bandwidth over usage fees (if applies).
ONLY allow legal files (hosts that host illegal files and sites can get shut down and are very unreliable).
Promptly inform customers about any changes to the T&C and/or their plan.
Provide accurate and up-to-date hosting product information.
Provide helpful solutions to sales and support requests.
Honor the money-back guarantee period specified (if any).
Provide clear and proper billing.
Provide Secure Sockets Layer (SSL) encryption during payment transactions.
Resolve customer disputes promptly and professionally.
Pro-actively monitor services to ensure maximum server performance and uptime.
Safeguard customer privacy by not sharing, renting or selling client information.